Yes - our website is powered by Shopify, one of the biggest and most trusted ecommerce platforms.
All our payments are processed securely via PayPal or Stripe, so you can be sure your money is safe.

Yes, of course. Please send a list of the required items to our team at hi@corston.com.

Yes, you’ll find a selection of our products on display at The New York Design Center at 200 Lexington Avenue. 

And to get a real feel for our three metal finishes, you can order samples.  

Your order will be shipped within 24 hours. This excludes engraved goods, which have a lead time of 5–7 business days.

We aim to respond within 24 hours.

We don't currently offer any promotional discounts.

Antique brass: our antique brass restoration kit is designed to gently remove the top surface of the finish, allowing the aging process to start again.

Bronze: use a damp (but not wet) lint-free cloth.

Polished Nickel: use a damp (but not wet) lint-free cloth.

* Please don't use water or cleaning products as these will damage our finishes.

We started as a small team of product and digital designers from the interiors industry in the UK. We’ve grown massively since and are always on the lookout for new talent.

We spent two years researching, designing and developing before we launched in September 2019.
Since then we haven't stopped. We’re always developing the next line of products and entering new markets.

You can view and print instructions from our mobile-friendly support page.

Yes, our door handles are suitable for interior and exterior doors. 

We sell all our door handles and knobs in pairs, except for our recessed door handles which are sold individually. 

Our sprung handles come with a tubular latch. Our unsprung handles don’t come with one, but you can pair them with our passage tubular latch in bronze, antique brass, and polished nickel.

If you opt for our unsprung handles, a strong latch will work best with our lever handles to prevent drooping. You can use a lighter latch with our knobs to ensure they're easy to turn.

Our shelf brackets are all sold individually. They’ll hold up to 85lbs per bracket.

No, all our furniture handle designs are sold individually.

No, all our window handles and casement stays are sold individually.

Our window hardware line has been designed for use with wood windows (you could install the products on aluminium frames too – we just don’t provide the parts for this). 

For all spare part inquiries, please email our customer service team at hi@corston.us.

You can view and print instructions from our mobile-friendly support page.

Electrical items must be installed by a qualified electrician. 

The clear switches and outlets in our Kew collection come with backing paper that you can either paint or use as a wallpaper template. The transparent front plate is then secured over the backing paper to conceal the electrics.

All our electrical products should be installed by a qualified electrician.

Our Grove collection is designed to be easy to retrofit. The switches and outlets will work with your existing old and new work boxes, but you can also use ours if you’re adding to your setup.

The switches and outlets in our Kew collection only work with new work boxes that are recessed into the wall. You can use our new work boxes for this, but if a different new work box is already recessed into the wall, that’s fine to use too.

Yes, we sell the individual components for our Kew and Grove collections. For help with creating your own combinations, just give us a call at (332) 895-1718 or email hi@corston.us.

A retractive switch flicks back into the top "off" position when you let go. A center retractive switch flicks back to the center "off" position when you let go. It can be pressed up or down to make two separate connections. When used with one of our in-line dimmer modules, a short press will turn the light on and off. A press and hold will dim and brighten the light.

* Both versions must be used with one in-line dimmer module per circuit.

Four-way switches need to be used when three or more switches are required to control the same light. Three-way switches are used at the start and end of the circuit, and one or more four-way switches are added to the middle of the circuit.

Multiple three-way dimmer modules can't be used to control the same light. However, a three-way dimmer can be combined with three-way or four-way switches to control the light from multiple locations.

Retractive and center retractive toggles/rockers can be used for a multiple point dimming circuit when used with an in-line dimmer module (one per circuit).

Alternatively, our multiway dimmer module can be used to dim and turn lights on/off from multiple locations on one circuit.

All our dimmers have been engineered with anti-flicker technology. If you're experiencing flickering, please follow our mode setting instructions.

Our USA site is for products designed for use in the USA only. You'll find the links to our UK and EU sites on our countries page.

You can view and print instructions from our mobile-friendly support page.

Electrical items must be installed by a qualified electrician.

Our spotlights and recessed lights aren’t suitable for outdoor use. The same goes for our Malvern wall lights because of the fabric shades.

Our Richmond and Claremont wall lights are ETL rated safe for wet locations and are safe to use outside.

Yes, all our lighting designs can be dimmed when used with a suitable dimmable bulb.

All our lights are line voltage powered, using bulbs with built-in drivers.

All our lights are class 1 rated and require grounding.

Our Perryn spotlights are made for drywall ceilings and walls, as the electrical fittings need to sit in a hollow space.
Whereas the Baylis spotlights are surface mounted, so they’re suitable for anywhere.
If you're still unsure, our team will be happy to help you out.

All our glass shades are hand blown, rather than pressed or machine made. We prefer hand blown glass for its superior quality and artisanal look and feel.

Occasionally, small air bubbles can get trapped in the molten glass during the process, and you may be able to see these in your shade. Similarly, slight variations in the thickness of the glass can occur. These natural (and unavoidable) differences make each one of our shades unique.

All our lighting is tested for water ingress in the orientation shown online. For safety and compliance, lighting must be installed as pictured on the product page.

Please get in touch with our customer service team here.

Please get in touch with our customer service team here.

If you need to cancel your order, please contact the customer service team at (332) 895-1718. We can only do this within an initial two-hour window. After this time, our team will already be working hard to finish your items. We can't change orders once they’ve been placed. Your right to cancel your goods does not apply to engraved products.

We ship all orders quickly (within 24 hours). You can opt for 1-2 day or 3-4 day delivery at checkout. This excludes engraved goods, which have a lead time of 5–7 business days.

You’ll receive a confirmation email as soon as you place your order.
Once your items have been shipped, we’ll send another email with a tracking link so you can follow your package from door to door.

We ship all orders quickly and deliver within 5 business days. This excludes engraved goods, which have a lead time of 5-7 business days.

You can return any Corston products, including samples, but excluding engraved goods, within 60 days here. Take a look at our terms and conditions to make sure your return meets our requirements. If you have a trade account with us, a 10% restocking fee will be applied to the original cost to cover repolishing, inspecting, and packaging.

Once we've received your return, your refund will be processed within 5 business days. If we have any questions about your return, we'll send you an email.

Your refund will be processed to the payment method your order was purchased with.

We're currently not able to offer free returns. The cost of your return will depend on the service you choose. All our returns costs can be found via the returns portal.

We ship all orders quickly and offer a next day delivery service. Alternatively, you can choose delivery within 1-5 business days. This excludes engraved goods, which we delivery in 5-7 business days.

You can make updates via your tracking information. Please get in touch with our customer service team if you need help.

Your items will leave our workshop shortly after you place your order. We send out all our USA orders using UPS or FedEx.

You’ll receive a confirmation email as soon as you place your order. Once your items have been shipped, we’ll send another email with a tracking link so you can follow your package from door to door.

We discontinue slower-selling products from time to time to make way for new designs and ranges. You can subscribe to our mailing list to be the first to know about upcoming launches.

In some instances, we gradually deplete our stock levels, so there may still be an opportunity to buy the product. If this isn’t the case, the product will be removed from the site and the option to buy it will be unavailable.

If you’re interested in the availability of a specific product, please get in touch with our customer service team.

If we no longer have stock of the product, a replacement won’t be issued. Please contact our customer support team if you need help.

We provide support for all products, even after they’ve been discontinued. Our customer support team will be happy to answer your questions.

In addition, accessories for your product may still be available to buy.

In some instances, we may still stock parts for discontinued products, although this isn’t guaranteed. For help, please contact our customer support team.

We stock our products in warehouses in the UK, EU, and USA. Some products may still be available in certain markets, or the remaining stock could be depleting at a different rate depending on the market.