Returns

If there’s a problem, please let us know.
We’ll do all we can to sort things out quickly.

You can return our products, including samples but excluding engraved goods, within 60 days. Take a look at our terms and conditions to make sure your return meets our requirements.

If you have a trade account with us, a 10% restocking fee will be applied on the original cost to cover repolishing, inspecting, and packaging. 

Start a return

Please click the button below to start your return. Then just pop your unwanted items into a box and send them back to us.  

Returns portal
GOT A QUESTION?

Visit our FAQs page for help.  

FAQs
WE’LL KEEP YOU UPDATED

Keep an eye on your emails. We'll let you know when we’ve got your return.  

Contact Us

Please fill out the form below and we'll get back to you as soon as possible.